Return & Refund

I. Return policy

If you are not satisfied with any product you have purchased, we will offer you a product return policy provided you comply with the following return policy:

1. Return time

If you are not satisfied with the product you receive, you may return it to us within 30 days of receipt for a refund or exchange.

2. Can I still return items if they are worn, damaged or unbranded?

Items must be returned unworn, unwashed, undamaged and with all original tags attached.

Branded items are non-returnable and free gifts are non-returnable.

3. How to start giving back?

You can initiate a return by emailing us a request at [email protected] and giving us a brief reason. We will contact you as soon as possible (maximum 12 hours) with detailed return instructions.

Please note, items sent back to us without first requesting a return will not be accepted.

4. Return process

To return, please email us at [email protected], we will send you the form as follows:

Number of orders:

First and last name:

Date of purchase:

Reason for refund:

Returned product name:

Once the returned item has been received and approved, you will receive an email confirming the return. If the return does not qualify for the return policy and is refused, the item may be shipped back to you at your expense.

5. Transportation

Shipping costs to return the package will be paid by you.

You may consider sending the item back to us using a shipping method to track the status of your order.

II. Refund policy

1. Refund time

Refund period is within 30 days from the date of receipt of the customer’s returned goods.

2. Refund method

– We will notify you when we receive and inspect your return and let you know whether a refund has been approved. If approved, you’ll automatically receive a refund to the customer’s original payment method.

– Remember that it may take some time for your bank or credit card company to process and send the refund.

– Once your refund is approved by us, all responsibility rests with your bank.

– If you do not wish to receive the product due to changes in personal needs, we will deduct shipping costs directly from your refund.

3. Late or missing refunds

In case you have not received your refund, please check your bank account again then contact your credit company, it may take some time before your refund is posted official.

4. Contact us

If you have any questions about our Policy, please contact us at [email protected]